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Privacy Policy
Privacy Policy for Campus Quick Fix, LLC
Effective Date: March 1, 2025
Last Updated: March 13, 2025
Company Name: Campus Quick Fix, LLC
Email: support@campusquickfix.com
Phone: (240) 594-1199 (Public Contact)
At Campus Quick Fix, LLC, we are committed to keeping our clients’ information private and confidential. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile repair services or visit our website (https://campusquickfix.com/). We are a Veteran-owned business, proud member of Repairs First Association, and operate a mobile repair trailer serving students and young professionals across the DelMarVA region and southeastern PA.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and campus/business location when you request repairs or contact us.
- Device Information: Model, serial number, and repair details (e.g., screen replacement) provided during service.
- Usage Data: Website interactions (e.g., page visits) if you use our site, collected via cookies or analytics tools.
- Payment Information: Credit card or payment details processed through secure third-party services (not stored by us).
We collect this information directly from you during on-site repairs or website interactions, and only with your consent.
2. How We Use Your Information
We use your information to:
- Provide and improve our mobile repair services, including scheduling and completing repairs.
- Communicate with you about service updates, schedules, or promotions.
- Process payments through trusted partners.
- Enhance our website and tailor content to your needs.
We do not sell or rent your personal information to third parties.
3. How We Protect Your Information
- Confidentiality: As a Veteran-owned business, we prioritize privacy. All client data is treated with the utmost confidentiality, accessible only to authorized personnel.
- Security Measures: We use encryption for data transmission and secure storage on our mobile trailer systems. Physical data and assets (e.g., repair notes) are locked during transit.
- Third Parties: Payment processors and website hosts (e.g., Square, hosting provider) comply with industry standards (PCI DSS, GDPR-like practices).
- Retention: We retain your information only as long as necessary for service delivery or legal requirements, then securely delete it.
- Campus Quick Fix, LLC reserves the right to report any illegal activity discovered during repairs to the appropriate authorities. Under federal law (18 U.S.C. § 2258A), we are obligated to report child pornography, human trafficking or other illegal activity to the National Center for Missing and Exploited Children (NCMEC) CyberTipline (missingkids.org/gethelpnow/cybertipline) or local authorities immediately.
4. Disclosure of Information
- We may disclose your information:
- To comply with legal obligations (e.g., subpoenas).
- To protect our rights, property, or safety, or that of others.
- To service providers (e.g., payment processors) under strict confidentiality agreements.
We do not share data with advertisers or third parties for marketing without your consent.
5. Your Rights and Choices
- Access: You may request to view or correct your information by contacting support@campusquickfix.com.
- Opt-Out: Unsubscribe from emails by clicking the link in any message or email us.
- Do Not Track: Our site does not respond to Do Not Track signals, but we limit tracking to essential functions.
6. Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect data from minors and will delete it if discovered.
7. Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with an updated “Last Updated” date. We encourage you to review it periodically.
We are committed to resolving any privacy issues promptly and respectfully.